Frequently Asked Questions

To initiate the process, please follow the steps outlined under the "Become a Customer" tab.

We will diligently review your application within 21 business days.

Please ensure that you possess a valid resale certificate or resale identification number.

Please note that our services are currently limited to businesses within the United States, and we do not facilitate transactions with entities located outside of this jurisdiction.

Our standard order minimum is $2,000. However, please note that the Minimum Order Quantity (MOQ) may vary depending on the specific brand.

We operate on EXW (Ex Works) terms. This means you have the option to pick up your shipment directly from our warehouse in Miami, Florida. Alternatively, we can arrange shipping for you at an additional cost.

Lead times for orders will be determined in consultation with your dedicated account manager. These lead times are subject to variability based on the specific products and brands being ordered.

We exclusively serve businesses with valid resale certificates. Please note that we do not cater to individual consumers; our services are tailored specifically for wholesale transactions.

We boast an extensive range of brand name items across various categories including Pet Care, Pet Food, Veterinary brands, home brands, Kitchen brands, and select Sports brands. Continuously striving to enhance our offerings, we are dedicated to expanding our portfolio to provide our wholesale customers with an even broader selection of brands.

Access to pricing is exclusive to approved wholesale accounts. Upon successful review and approval of your wholesale application, you will be able to view pricing details upon logging into your account.

Almost all our items have expiration dates of 12+ months from the receipt date (where applicable).

All orders are final and non-returnable. Any shortages or damages must be reported within 48 hours of receipt.

We provide services to businesses nationwide.