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Frequently Asked Questions
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How do I open an account?
To initiate the process, please follow the steps outlined under the "Become a Customer" tab.
We will diligently review your application within 21 business days.
Please ensure that you possess a valid resale certificate or resale identification number.
Please note that our services are currently limited to businesses within the United States, and we do not facilitate transactions with entities located outside of this jurisdiction.
Is there a minimum order amount?
Our standard order minimum is $2,000. However, please note that the Minimum Order Quantity (MOQ) may vary depending on the specific brand.
What is your shipping or delivery charge?
We operate on EXW (Ex Works) terms. This means you have the option to pick up your shipment directly from our warehouse in Miami, Florida. Alternatively, we can arrange shipping for you at an additional cost.
How long will it take to receive my order?
Lead times for orders will be determined in consultation with your dedicated account manager. These lead times are subject to variability based on the specific products and brands being ordered.